UNIT 3 DALES VIEW, OLD ROAD, CLAPHAM, NORTH YORKSHIRE, LA2 8JH

We’re open Monday – Friday 9 a.m. – 4.30 p.m

FAQs

What is your returns policy?

If you are unhappy with your purchase or wish to ask for a refund, please email us at dalesfabrics1@gmail.com. We will then provide you with returns details. Please ensure you include your full name and order number with the return so that we can process your refund as quickly as possible. For more information on our returns, please see our RETURNS POLICY

Which payment methods are accepted in the Online Shop?

We accept payments via PayPal, and all purchases are covered under the Paypal buyer protection scheme.

What are the delivery charges for orders from the Online Shop?

We offer free delivery to UK customers shopping with Dalesfabrics.co.uk.

How long will delivery take?

We ship our fabrics via Royal Mail 48 or via APC Courier. We are unable to give an exact delivery time, however we ensure your order will be with you as soon it can,

How secure is shopping in the Online Shop? Is my data protected?

All payments are processed by PayPal, and we retain no payment information, other than that which is required for shipping – such as your name and postage address. You may request your data to be removed by contacting us at dalesfabrics1@gmail.com

What exactly happens after ordering?

Simple ! Sit back and relax.

At our warehouse we will be busy preparing your order and it should be with you soon!

Do I receive an invoice for my order?

Absolutely ! Your invoice is sent to the email address you provide on checkout. Please check your Junk / Spam folders if you are unable to locate the email. If you have any issues, please feel free to get in touch with us at dalesfabrics1@gmail.com and we will do our upmost to assist.

Send us an email

Just email us at dalesfabrics1@gmail.com. We will reply within 2 working days.